You have the right to return your products within the first 15 days once received. And you must send the products to the address of our distributor within the first 14 days once the return is requested. In case of not meeting these deadlines, the company reserves the right to refuse the return.
Please read the terms and conditions of Returns in the "Terms and Conditions" before proceeding to the management of the same.
To make the return request fill in the "Contact Form" by selecting the "Return" reason and explain the reasons.
Once the return is requested and you have received the confirmation email, you have 14 days to send the products. Until you receive the confirmation email or reply from Soul Scope, the days will not be counted.
Send the products in the same conditions of protection that the products have received and with a service that allows tracking to the following address:
"Nadia Vieira", Rua Afonso Galo 24 R / C Esq. 2800-668, Almada, Portugal